Privacy Policy

1. General

1.1. SIA DK Global Network is committed to protecting your privacy. We ensure personal data processing complies with Regulation (EU) 2016/679 (GDPR).

1.2. Controller: SIA DK Global Network, reg. no. LV44103114769, Dzirnavu iela 27, Smiltene, Smiltenes nov., LV-4729. E-mail: info@atceriesmani.lv.

1.3. Please read this policy carefully to understand why and how we collect and use your data. On your first visit we ask you to accept cookies.

1.4. We use your data depending on the information type and services received:

1.4.1. Your name and contact details

• To contact you about orders and payment completion (legitimate interests and contract performance).
• For delivery to the specified address (contract performance).
• Newsletters and service e-mails only with your consent.
• Service-related notifications (e.g., order status updates).
• Running contests (contract performance).
• Identification for placing orders by phone.
• To prevent and detect fraud and to protect you and www.atceriesmani.lv.

1.4.2. Your payment information

• To accept and refund payments (contract performance).
• Fraud prevention and detection.
• Payments are processed by makecommerce.lv (Maksekeskus AS); necessary data is shared with the payment platform.

1.4.3. Communication history with us

Phone call records and e-mails - to ensure service quality and protect interests.

1.4.4. Purchase and activity history

Purchases, cart, site cookies - for selling goods, support, and compensation matters.

1.4.5. Personalized e-mails (e.g., cart reminders)

Manage preferences or unsubscribe at the bottom of each informational e-mail.

1.4.6. Information about your device

IP address, device type, screen resolution - to improve and secure the site.

1.4.7. Not providing certain data may prevent purchases or full use of the service.

1.4.8-1.4.9. Data may be processed to assert legal claims, fulfill legal obligations, or protect vital interests.

2. Data recipients

We disclose data only when necessary to provide services.

• Insurers and professional advisors (for risk management and legal protection).
• Payment service providers - only for payments, refunds, and complaints.
• Other service providers (hosting, delivery, server maintenance, e-mail) with confidentiality safeguards.

Additionally - to comply with legal obligations or protect vital interests.

Data may be transferred outside the EU/EEA; in such cases, appropriate safeguards are ensured.

3. Data retention

• For providing services - 5 years after last use.
• For contests/promotions/games - 5 years after last participation.
• For direct marketing - 5 years from consent.
• For quality assurance/dispute resolution - 3 years from data receipt.

After these terms, data is securely deleted.

4. Marketing communications

With your consent, we send marketing e-mails about news and products.

You may unsubscribe at any time (link in each message) or by contacting customer service.

After unsubscribing, service-related notices (e.g., order updates) may continue.

5. Your rights

• To receive information and access your data.
• To rectify inaccurate or incomplete data.
• To request erasure ("right to be forgotten") in certain cases.
• To restrict processing and to object (incl. to direct marketing).
• Data portability.
• To lodge a complaint with the supervisory authority.
• To withdraw consent (without affecting prior processing).

For questions or to exercise rights, write to info@atceriesmani.lv.

Supervisory authority: Data State Inspectorate, Blaumana iela 11/13-15, Riga, LV-1011, www.dvi.gov.lv.

6. Cookies

We use cookies to provide a faster and safer site experience and for analytics/advertising. Cookies usually do not directly identify a user, but may be linked to information you provide.

Third-party sites and cookies

• We may cooperate with third parties that place cookies with your consent.
• Third-party cookies are subject to their privacy policies.

7. Changes to this policy

We may change this policy; we will inform about material changes on the site or by e-mail.

8. Contact us

For questions, rights requests, or complaints, write to:

E-mail: info@atceriesmani.lv